SHIPPING & RETURNS
Shipping
Processing Time: Orders are processed within [1-3 business days].
Shipping Options: We offer standard and expedited shipping. Delivery times and costs are calculated at checkout.
Lost or Damaged Packages: If your package is lost or damaged during transit, contact us at [email/contact info] within 7 days of delivery for assistance.
Returns
Eligibility: Returns and exchanges are accepted within 30 days of purchase. Items must be unused, unopened, and in their original packaging.
Non-Returnable Items: We cannot accept returns on opened products, sale items, or gift cards.
Return Process: To initiate a return, email us at [email/contact info] with your order number and reason for the return. We will provide return instructions.
Refunds: Refunds are issued to the original payment method within 7 business days of receiving the returned item.
Shipping Costs: Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.
